You will receive a text or a call the day before of your upcoming appt. If you have to cancel, a response to that message is appreciated. After 12 hrs to scheduled time and there is a cancel, there will be a $95 charge. If prepaid aka gift certificate, it now is void.
I do understand life can get messy and circumstances occur. I will take all matters into consideration and evaluate at that time. Failure to no call/no show will be the entire cost of session.